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Form Submission Routing — your CRM Workflow Template
Send each form submission to the right team based on the answer.
Best for: Agencies, multi-service businesses.
The prompt
Paste this to your AI (Claude, ChatGPT, Cursor) once your MCP is connected.
Build a Form Submission Routing workflow in my your CRM: when my contact form is submitted, branch on the 'Service Needed' field, assign the correct team member per branch, add a service-specific tag, notify the team in-app, and send the lead a personalised confirmation email.
How it works
- 1Trigger when a form is submitted.
- 2Branch on the 'Service Needed' field.
- 3For each branch, assign the right team member and add a service-specific tag.
- 4Send a Slack or in-app notification to that team.
- 5Send a personalised confirmation email to the lead.
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